Terms & Conditions

Aimix GmbH

Contact Information

Service Provider:
Aimix GmbH
Kolonnenstraße 8
10827 Berlin, Germany
Commercial Register: HRB 272803 B (Amtsgericht Charlottenburg)

Contact:
Email: [email protected]
Managing Director: Ievgen Reginia

Customer Support:
Email: [email protected]

Legal Inquiries:
Email: [email protected]

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1. Scope and Application

1.1 Agreement Coverage

These Terms & Conditions ("Terms") govern:

• Use of the Aimix website (aimix.io and all subdomains)
• Participation in our waitlist
• Access to our private beta AI website builder platform
• Any services provided by Aimix GmbH (collectively, "Services")

1.2 Acceptance

By using our Services, creating an account, or accessing our platform, you agree to:

• These Terms & Conditions
• Our Privacy Policy (incorporated by reference)
• Any additional terms specific to certain features

If you do not agree, you must not use our Services.

1.3 Service Description

Aimix provides an AI-powered website builder and marketing automation platform for businesses. We currently offer:

• Public waitlist for early access to our platform
• Private beta access by invitation only
• AI-driven website creation tools powered by EU-hosted AI models
• Website hosting for sites created on our platform
• Marketing automation features (in development)

Beta Status: Our platform is currently in private beta. Beta services may be incomplete, contain bugs, and are subject to change. Full commercial launch is planned for July 1, 2026.

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2. Account Registration and Access

2.1 Eligibility

To use our platform, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Have legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Use Services for legitimate business purposes only
• Not be located in a country subject to EU or German sanctions
• Not be prohibited from using our Services under applicable laws

2.2 Account Creation

Waitlist Registration:

• Requires only an email address
• No account creation until beta invitation
• You can unsubscribe at any time

Beta Platform Access:

• Requires invitation from Aimix GmbH
• Must provide additional information (name, company details)
• One account per person/business entity
• You are responsible for maintaining account security

Account Security:

• Keep your password confidential
• Notify us immediately of unauthorized access
• You are responsible for all activity under your account
• We recommend using strong, unique passwords and enabling MFA when available

2.3 Beta Access Terms

• Beta access is by invitation only and may be limited
• We reserve the right to limit, suspend, or revoke beta access at any time
• Beta features may change, be discontinued, or become paid features
• No guarantee of continued access after beta period
• Beta access does not guarantee pricing advantages at commercial launch

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3. Platform Use and Restrictions

3.1 Permitted Use

You may use our platform to:

• Create and manage business websites for yourself or your clients
• Utilize AI-powered design and content generation tools
• Access hosting and publishing features for your websites
• Store and manage your website content and projects
• Provide feedback to improve our Services during beta

3.2 Prohibited Activities

You must not use our Services to:

Illegal or Harmful Activities:

• Engage in any illegal, harmful, or fraudulent purposes
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Distribute malware, viruses, or harmful code
• Conduct phishing, spamming, or other deceptive practices

Abuse of Services:

• Attempt unauthorized access to our systems or other users' accounts
• Reverse engineer, decompile, or disassemble our technology
• Use automated means to access Services without permission (except authorized API access)
• Overload, abuse, or attempt to disrupt our systems or infrastructure
• Circumvent any security measures or access controls

Content Violations:

• Create content that is illegal, defamatory, obscene, or offensive
• Distribute hate speech, incite violence, or promote discrimination
• Violate privacy rights or distribute personal data without consent
• Create misleading, fraudulent, or deceptive content
• Impersonate any person or entity

Commercial Misuse:

• Resell or redistribute our Services without authorization
• Use Services to compete with Aimix GmbH
• Scrape or harvest data from our platform
• Use Services for cryptocurrency mining or similar resource-intensive activities

3.3 Content Standards

All content created on our platform must:

• Comply with applicable laws (including but not limited to German law, EU law)
• Respect intellectual property rights (copyright, trademarks, patents)
• Not contain malicious, defamatory, or offensive material
• Meet professional business standards
• Not violate third-party rights (privacy, publicity, confidentiality)
• Not promote illegal products, services, or activities

Content Moderation: We reserve the right to review, flag, or remove content that violates these standards, though we are under no obligation to monitor all user content.

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4. Payment Terms and Billing

4.1 Beta Pricing

Current Beta Status (Until July 1, 2026):

• Beta access may be provided free of charge or at reduced rates
• Pricing structure is subject to change before commercial launch
• Beta users will receive advance notice of pricing changes (minimum 30 days)

No Payment Obligation During Beta: Unless explicitly agreed, beta users are not required to make payments during the beta period.

4.2 Commercial Launch Pricing (From July 1, 2026)

Subscription Plans:

Our platform will offer tiered subscription plans with the following features:

1. Early Joiners (€3/month)

• Limited-time offer for early supporters
• 100 usage credits/month
• All features included
• Full AI capabilities
• GDPR compliance tools

2. Starter (€10/month)

• Up to 3 websites
• Form submissions: Up to 50/month
• 100 usage credits/month
• Storage: Up to 300 MB

3. Essential (€30/month) - Most Popular

• Up to 20 websites
• Form submissions: Up to 1,000/month
• 300 usage credits/month
• Storage: Up to 1 GB

4. Pro (€100/month)

• Unlimited websites
• Form submissions: Unlimited
• 1,000 usage credits/month
• Storage: Up to 10 GB

5. VIP (Custom Pricing)

• Pay-as-you-go pricing
• Everything in Pro plus
• Unlimited usage
• MCP, API, webhooks integrations
• Priority support
• Contact us for custom pricing

Annual Plans: Save 30% with annual billing (e.g., €30/month becomes €21/month when paid annually)

Ukraine Support: Special pricing for users from Ukraine (identified by flag in pricing page)

4.3 Payment Processing

• We use Stripe for secure payment processing
• Payment methods are stored securely by Stripe (not on our servers)
• You authorize us to charge your payment method for applicable fees
• Supported payment methods: Credit/debit cards, SEPA direct debit, other methods as available
• All prices are in EUR (€) unless otherwise stated

4.4 Subscription Management

Auto-Renewal:

• Subscriptions automatically renew at the end of each billing period
• You will be charged the then-current rate unless you cancel
• You can cancel anytime via account settings or by contacting support

Cancellation:

• Cancel anytime with effect from the end of current billing period
• Access continues until the end of the paid period
• No partial refunds for mid-period cancellations unless required by law
• To cancel: Go to Account Settings > Billing > Cancel Subscription

Upgrade/Downgrade:

• You can change plans at any time via account settings
• Upgrades take effect immediately; you are charged the prorated difference
• Downgrades take effect at the next billing cycle
• Usage limits apply immediately upon downgrade

Failed Payments:

• If payment fails, we will attempt to charge again
• After multiple failed attempts, your account may be suspended
• You will receive email notifications before suspension
• Reactivation requires updating payment information

4.5 Taxes

• All prices are exclusive of applicable taxes (VAT, sales tax, etc.)
• Tax rates are determined by your billing address
• You are responsible for paying all applicable taxes
• German VAT (19% standard rate) applies for German customers without valid VAT ID
• EU reverse charge mechanism applies for B2B customers with valid VAT ID

4.6 Refunds and Money-Back Guarantee

14-Day Money-Back Guarantee (Monthly Plans):

• We offer a 14-day money-back guarantee for first-time monthly subscribers
• If you're not satisfied, request a full refund within 14 days of your first payment
• To request: Email [email protected] with "Refund Request"
• Refunds are processed within 5-10 business days

Pro-Rata Refunds:

• We do not provide pro-rata refunds for cancellations mid-cycle
• Exception: If we terminate your account for our convenience (not due to breach)

Beta Services:

• Beta services are provided "as is" with limited refund rights
• Any fees paid during beta may be subject to different refund terms communicated separately

Non-Refundable Items:

• Processing fees (Stripe fees are not refundable)
• Add-on services or custom work
• Usage overage charges

4.7 Price Changes

• We may change pricing with 30 days' advance notice
• Price changes do not affect your current billing period
• Continued use after price change indicates acceptance
• You can cancel before the price change takes effect

4.8 Free Trial (If Applicable)

• Free trials may be offered for certain subscription plans
• No payment required during trial period
• Trial automatically converts to paid subscription unless canceled
• You will be notified before trial ends and charging begins

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5. Intellectual Property Rights

5.1 Aimix Rights

We retain all rights, title, and interest in:

• Our platform, software, and AI technology
• Aimix trademarks, logos, and branding ("Aimix", "aimix.io", our logo)
• Proprietary algorithms, methodologies, and know-how
• Platform documentation, tutorials, and materials
• Source code, object code, and all derivatives
• Database structures and schemas

Protection: Our intellectual property is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

No Transfer: These Terms do not transfer any ownership rights to you. You receive only a limited license to use our Services as described herein.

5.2 Your Content Rights

You retain ownership of all content you create, including:

• Website designs and layouts you create
• Text, images, videos, and media you upload
• Business information and data
• Custom code or configurations

Your Responsibility: You are solely responsible for:

• The legality of your content
• Ensuring you have rights to all content you upload
• Compliance with applicable laws
• Copyright, trademark, and other IP considerations

5.3 License to Aimix

By using our Services, you grant us a limited, worldwide, non-exclusive, royalty-free license to:

• Host and display your content as necessary for service provision
• Make backup copies for data protection and disaster recovery
• Process through AI systems for service delivery (website generation, optimization)
• Use anonymized, aggregated data for platform improvement and analytics
• Display as examples (with your explicit written permission only)

Scope Limitations:

• This license is solely to provide Services to you
• We do not use your content for our own commercial purposes
• We do not sell or license your content to third parties
• AI processing does not train our models (your content remains yours)

License Termination: This license terminates when you delete content or close your account, except for:

• Cached or backup copies (deleted per our retention policy)
• Anonymized aggregated data (no longer personally identifiable)

5.4 AI-Generated Content

Ownership and Use:

• AI-generated suggestions and templates may not be copyrightable under current law
• You may use AI outputs subject to these Terms and applicable law
• We do not guarantee uniqueness of AI-generated content
• AI may generate similar content for different users

Your Responsibility:

• You must review and edit all AI outputs before use
• You are responsible for ensuring AI content does not infringe third-party rights
• You assume all liability for AI-generated content you choose to use
• AI outputs may be inaccurate, biased, or inappropriate

AI Model Training:

• We do NOT use your content to train our AI models
• AI models are provided by third-party providers (e.g., OpenAI via EU data centers)
• Third-party AI providers' terms and privacy policies apply

5.5 Feedback and Suggestions

If you provide feedback, suggestions, or feature requests:

• We may use them to improve our Services without compensation
• Feedback is considered non-confidential and non-proprietary
• You grant us a perpetual, irrevocable license to use feedback
• We have no obligation to implement suggestions
• No compensation or attribution is provided

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6. Data Protection and Privacy

6.1 Privacy Policy

Our data processing practices are governed by our Privacy Policy, which forms an integral part of these Terms. By using our Services, you agree to the Privacy Policy.

Key Points:

• We comply with GDPR, BDSG, TDDDG, and other data protection laws
• We use EU-hosted service providers wherever possible
• You have rights to access, rectify, erase, and port your data
• We implement strong security measures to protect your data

Full Details: See our complete Privacy Policy at aimix.io/privacy

6.2 Data Security

We implement appropriate technical and organizational measures including:

• Encryption (TLS 1.3 in transit, AES-256 at rest)
• Access controls and authentication
• Regular security assessments
• Compliance with GDPR and applicable laws
• EU data residency for primary data storage

6.3 Data Portability and Export

Your Right to Export:

• You can export your content and data at any time
• Export via platform tools (Account Settings > Export Data)
• Or contact support: [email protected]

Export Formats:

• Website projects: JSON, HTML/CSS/JS bundle
• Content: Markdown, HTML
• Media files: Original formats (PNG, JPG, etc.)
• Account data: JSON or CSV

Export Timeframe: We provide exports within 5 business days of request.

6.4 Data Retention

• Active account data: Retained while your account is active
• Deleted content: 30-day recovery period, then permanently deleted
• Closed accounts: Data deleted within 30 days (except legal retention requirements)
• Backups: May persist for up to 90 days
• Legal retention: Transaction data retained per German law (up to 10 years for tax compliance)

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7. Service Availability and Support

7.1 Beta Service Level

Beta Services Disclaimer:

• Beta services are provided "as is" without availability guarantees
• We may experience downtime, bugs, or service interruptions
• Features may change, be discontinued, or have limitations
• Performance and reliability are not guaranteed during beta

No SLA During Beta: We do not commit to any Service Level Agreement (SLA) during the beta period.

7.2 Commercial Service Level (Post-Launch)

Uptime Target (Not Guaranteed During Beta):

• We strive for 99.5% monthly uptime for paid plans
• Scheduled maintenance windows excluded from uptime calculation
• Uptime measured monthly; calculated as (total minutes - downtime minutes) / total minutes

Scheduled Maintenance:

• We will provide at least 24 hours' notice for planned maintenance
• Maintenance windows typically occur during low-usage periods
• Critical security updates may be applied with shorter notice

7.3 Support

Beta Support:

• Support provided on a best-effort basis
• Available via email: [email protected]
• Response times may vary (typically within 48 hours)

Post-Launch Support:

• Essential and Pro Plans: Email support with 24-hour response time (business days)
• VIP Plan: Priority support with 4-hour response time
• Support hours: Monday-Friday, 9:00-17:00 CET (excluding German holidays)
• Emergency security issues: Escalated 24/7

Support Scope:

• Platform functionality and features
• Account and billing issues
• Technical troubleshooting
• Bug reports

Not Included in Support:

• Custom development or coding
• Website design consultations
• Third-party integrations not officially supported
• Training beyond documentation

7.4 Data Backup

Our Backups:

• We maintain regular automated backups of platform data
• Backups stored in EU data centers
• Backup retention: 30 days

Your Responsibility:

• We strongly encourage you to maintain your own backups
• Export your data regularly using platform tools
• We are not liable for data loss during beta period or due to your actions

Backup Restoration:

• Contact support for backup restoration requests
• May incur fees for extensive restoration (communicated in advance)
• Not guaranteed for free accounts

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8. Limitation of Liability

8.1 Beta Disclaimer

AS-IS AND AS-AVAILABLE:
Beta services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

Disclaimer of Warranties:
To the maximum extent permitted by German law, we disclaim all warranties including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, completeness, or reliability
• Uninterrupted or error-free operation
• Security or freedom from viruses

8.2 Liability Limitations

To the maximum extent permitted by German law:

Total Liability Cap:

• Our total liability for any claim is limited to €500 per incident or the fees you paid in the last 12 months, whichever is greater
• For free accounts: limited to €500 per incident

Excluded Damages:
We are NOT liable for:

• Indirect, consequential, or special damages
• Loss of profits, revenue, or business opportunities
• Loss of data or content (maintain your own backups)
• Loss of goodwill or reputation
• Costs of procurement of substitute services
• Damages arising from third-party services or integrations

Claim Limitations:

• Liability limitations apply to all claims, whether based on:
  • Contract, tort (including negligence), strict liability, or other legal theory
  • Breach of warranty or condition
  • Any other claim type

8.3 Exceptions to Liability Limitations

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Intentional misconduct or gross negligence (Vorsatz oder grobe Fahrlässigkeit)
• Liability under the German Product Liability Act (Produkthaftungsgesetz)
• Any other liabilities that cannot be excluded under mandatory German law

8.4 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including:

• Natural disasters (earthquakes, floods, fires)
• War, terrorism, civil unrest
• Government actions, laws, or regulations
• Pandemics or epidemics
• Internet service provider failures
• Cyberattacks or hacking not due to our negligence
• Power outages or telecommunications failures

Effect: Our obligations are suspended for the duration of the force majeure event.

8.5 Third-Party Services

We are not responsible for:

• Actions or omissions of third-party service providers (Stripe, hosting providers, AI providers)
• Third-party website content or practices
• Your use of third-party integrations
• Data you provide to third parties

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9. Indemnification

9.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Aimix GmbH, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

Your Content:

• Content you create, upload, or publish using our Services
• Infringement of third-party intellectual property rights
• Violation of privacy rights or data protection laws
• Defamatory, obscene, or illegal content

Your Use of Services:

• Your use of Services in violation of these Terms
• Your breach of any representation or warranty
• Your negligent or intentional misconduct
• Your violation of applicable laws or regulations

Your Customers/End Users:

• Claims by your customers or website visitors
• Disputes arising from your business practices
• Product or service issues related to your business

9.2 Indemnification Process

Notification: We will promptly notify you of any claim subject to indemnification.

Defense: You will assume control of the defense (with our cooperation), using counsel acceptable to us.

Settlement: You may not settle any claim without our prior written consent.

Cooperation: We may participate in defense at our expense; you will cooperate fully.

9.3 Our Indemnification (Limited)

We will indemnify you against third-party claims that our Services infringe valid intellectual property rights, provided:

• You promptly notify us of the claim
• We have sole control of defense and settlement
• You cooperate fully with our defense

Our Options: We may:

• Obtain rights for you to continue using Services
• Modify Services to be non-infringing
• Terminate Services and refund prepaid fees (prorated)

Exclusions: We are not obligated to indemnify for:

• Claims arising from your modification of our Services
• Use of Services in combination with third-party products (if infringement would not occur without combination)
• Use after we notify you to discontinue due to infringement
• Use not in accordance with these Terms

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10. Term and Termination

10.1 Term

These Terms remain in effect while you use our Services or have an account with us.

10.2 Termination by You

You may terminate at any time by:

1. Closing Your Account:

   • Go to Account Settings > Close Account
   • Follow the prompts to confirm closure
   • Your access will cease immediately

2. Contacting Support:

   • Email [email protected]
   • Request account closure
   • We will process within 5 business days

3. Unsubscribing from Waitlist:

   • Click unsubscribe link in waitlist emails
   • Removes you from all waitlist communications

Effect of Termination:

• Your access to Services ends immediately (or at end of billing period for paid accounts)
• You have 30 days to export your data
• After 30 days, your data will be permanently deleted (subject to legal retention requirements)
• No refunds for mid-period cancellations (unless required by law)

10.3 Termination by Us

We may suspend or terminate your account for:

1. Violation of Terms:

   • Breach of these Terms & Conditions
   • Prohibited use or illegal activity
   • Abuse of our Services or other users
   • Failure to pay fees owed

2. Legal or Security Reasons:

   • Legal requirement or court order
   • Investigation of suspected fraud or illegal activity
   • Security threat to our Services or users
   • Your account has been compromised

3. End of Beta Program:

   • We will provide reasonable advance notice (minimum 30 days)
   • Opportunity to export your data
   • Invitation to join commercial service (if eligible)

Suspension vs. Termination:

• Suspension: Temporary; your data is retained; access is blocked
• Termination: Permanent; your data is deleted after grace period

Notice: We will provide notice of termination via email (except where prohibited by law or immediate termination is necessary for security/legal reasons).

10.4 Effect of Termination

Upon termination, the following provisions survive:

• Sections related to intellectual property
• Indemnification obligations
• Liability limitations
• Dispute resolution provisions
• Any fees owed
• Confidentiality obligations

Data Deletion:

• Your content will be deleted within 30 days of termination
• Backups may persist for up to 90 days
• Anonymized aggregated data may be retained indefinitely
• Legally required data retained per German law (up to 10 years for financial records)

Export Opportunity:

• You have 30 days to export your data
• After 30 days, data is permanently deleted and cannot be recovered
• Export requests during grace period: [email protected]

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11. Withdrawal Right (EU Consumer Protection)

11.1 Right of Withdrawal (Widerrufsrecht)

EU consumers have a 14-day right of withdrawal for online purchases under the EU Consumer Rights Directive and German Civil Code (BGB § 312g).

Scope:

• Applies to first-time paid subscriptions
• Does NOT apply to:
  • Business customers (B2B)
  • Free accounts or services
  • Custom services fully performed with your consent
  • Digital content fully delivered with your consent

11.2 Withdrawal Period

• 14 days from the date of contract conclusion (subscription purchase)
• No reason required
• You may continue using Services during withdrawal period

11.3 How to Exercise Withdrawal Right

To withdraw, send a clear statement to:

Email: [email protected]
Subject: "Withdrawal from Contract"

Postal Address:
Aimix GmbH
Attn: Legal Department
Kolonnenstraße 8
10827 Berlin
Germany

Required Information:

• Your name and address
• Email associated with your account
• Date of purchase
• Statement of withdrawal

Optional Withdrawal Form: You may use the standard EU withdrawal form (available upon request).

11.4 Effects of Withdrawal

If you withdraw:

• We will refund all payments received from you
• Refund will be processed within 14 days of receiving your withdrawal
• Refund uses the same payment method you used (unless you expressly agree otherwise)
• You will not incur any fees for the refund

Your Obligation:

• If you requested immediate access to Services, you must pay for Services used until withdrawal
• Prorated based on days used

11.5 Loss of Withdrawal Right

You lose the right to withdraw if:

• You expressly consent to immediate performance of Services
• You acknowledge that you lose your withdrawal right upon full performance
• Digital content is fully delivered with your prior consent
• 14-day period expires

Express Consent for Immediate Access:
When subscribing, you may be asked to consent to immediate access, which waives your withdrawal right for already-consumed services.

11.6 Withdrawal Form Template

You may use this template to exercise your withdrawal right:

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To: Aimix GmbH, Kolonnenstraße 8, 10827 Berlin, Germany, [email protected]

I/We () hereby give notice that I/We () withdraw from my/our (*) contract for the provision of the following service:

• Service purchased: _______________
• Date of purchase: _______________
• Name of consumer: _______________
• Address of consumer: _______________
• Email of consumer: _______________
• Signature (if paper): _______________
• Date: _______________

(*) Delete as appropriate

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12. Dispute Resolution

12.1 Alternative Dispute Resolution (ADR)

EU Online Dispute Resolution Platform:

• The EU ODR platform was discontinued on January 15, 2025
• We are not currently required to participate in ADR procedures

Consumer Arbitration:

• We are not willing and not obligated to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) pursuant to the German Consumer Dispute Resolution Act (VSBG)

Voluntary Negotiation:

• We encourage you to contact us directly to resolve disputes amicably
• Email: [email protected]
• We will make good-faith efforts to resolve issues informally

12.2 Governing Law

These Terms are governed by:

• German law (Bundesrepublik Deutschland)
• Excluding conflict of law principles
• Excluding the UN Convention on Contracts for the International Sale of Goods (CISG)

Consumer Protection:

• If you are a consumer resident in the EU, you also benefit from mandatory consumer protection provisions of your country of residence

12.3 Jurisdiction

For Business Customers (B2B):

• Exclusive jurisdiction: Courts of Berlin, Germany
• We may bring claims in your jurisdiction if necessary to enforce our rights

For Consumers (B2C):

• You may bring claims in:
  • Courts of Berlin, Germany, OR
  • Courts of your place of residence
• We may only sue you in courts of your place of residence

12.4 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable:

• The remaining provisions remain in full force and effect
• The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable
• If modification is not possible, the provision will be severed

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13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific features, constitute the entire agreement between you and Aimix GmbH regarding use of our Services.

Supersedes: All prior or contemporaneous agreements, negotiations, representations, or warranties (written or oral).

13.2 No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce it later. Any waiver must be in writing and signed by our authorized representative.

13.3 Assignment

Your Rights:

• You may not assign or transfer your rights or obligations under these Terms without our prior written consent
• Any attempted assignment without consent is void

Our Rights:

• We may assign or transfer our rights and obligations:
  • To an affiliate or subsidiary
  • In connection with a merger, acquisition, or sale of assets
  • To any successor in interest
• You will be notified of any material assignment

13.4 Notices

Notices to You:

• We will send notices to the email address associated with your account
• Notices are deemed received 24 hours after sending
• You are responsible for keeping your email address current

Notices to Us:

• Send to: [email protected]
• Or by mail to: Aimix GmbH, Attn: Legal Department, Kolonnenstraße 8, 10827 Berlin, Germany

13.5 Force Majeure

Neither party is liable for failure to perform due to circumstances beyond reasonable control (see § 8.4).

13.6 Independent Contractors

You and Aimix GmbH are independent contractors. These Terms do not create:

• Partnership, joint venture, or agency relationship
• Employer-employee relationship
• Franchise relationship

13.7 Third-Party Rights

These Terms are for the benefit of you and Aimix GmbH only. They do not confer rights on any third party (except as expressly stated).

13.8 Headings

Section headings are for convenience only and do not affect interpretation of these Terms.

13.9 Language

These Terms are available in German and English.

Prevailing Version:

• In case of conflicts between German and English versions, the German version shall prevail in accordance with applicable German law
• English version is provided for convenience only

Translation Disclaimer: We make reasonable efforts to ensure accuracy of translations, but cannot guarantee perfect translation of legal terms.

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14. Updates and Changes

14.1 Changes to Services

We may modify, update, add, or discontinue features of our Services at any time, including:

• Adding new features or functionality
• Removing or deprecating existing features
• Changing pricing or plan structures
• Updating user interface or design

Notice:

• Material changes will be communicated with reasonable advance notice (minimum 30 days for pricing changes)
• Minor updates and improvements may be made without notice
• Continued use after changes constitutes acceptance

14.2 Changes to Terms

We may update these Terms as our Services evolve or laws change.

Material Changes:

• We will notify you at least 30 days in advance via:
  • Email to your account address
  • Prominent notice on our website
  • In-platform notification
• Changes take effect 30 days after notification (or sooner if required by law)

Non-Material Changes:

• Clarifications, corrections, or formatting changes
• May be made without advance notice
• Updated version will be posted on our website with new "Last updated" date

Your Options:

• If you disagree with changes, you may:
  • Terminate your account before changes take effect
  • Continue using Services under existing Terms until end of current billing period
• Continued use after effective date indicates acceptance of new Terms

Version History:

• Current version: 1.0 (February 3, 2026)
• Previous versions available upon request

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15. Contact Information

15.1 General Inquiries

Email: [email protected]
Subject line: Please specify inquiry type for faster response

Mailing Address:
Aimix GmbH
Kolonnenstraße 8
10827 Berlin
Germany

15.2 Support

Email: [email protected]
Subject line: Brief description of issue
Response time: Typically within 48 hours (business days)

For urgent issues: Mark email as "URGENT" in subject line

15.3 Legal Matters

Email: [email protected]
Subject line: Legal inquiry type (e.g., "Copyright Claim", "Terms Question")

For:

• Legal questions or concerns
• Copyright or trademark issues
• Withdrawal notifications
• Compliance inquiries

15.4 Data Protection

Email: [email protected]
Subject line: Specify request type (e.g., "Data Access Request", "GDPR Inquiry")

Data Protection Officer: Ievgen Reginia

15.5 Feedback

We value your feedback!

Email: [email protected]
Subject line: "Feedback" or "Feature Request"

Or use in-platform feedback tools (when available)

Thumbs Down Button:

• If you're unhappy with any aspect of our Services
• Click the thumbs down button (if available in interface)
• Provide details to help us improve

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16. Accessibility Statement

Aimix GmbH is committed to making our digital services accessible to all users.

Compliance Goal:

• We are working toward compliance with WCAG 2.1 AA standards
• Target compliance: July 1, 2026 (commercial launch)

Current Status:

• Accessibility testing in progress
• We are implementing accessibility features during beta

Known Limitations:

• Some features may not be fully accessible during beta
• We are actively working to address barriers

Feedback:

• If you encounter accessibility barriers, please contact us:
• Email: [email protected]
• Subject: "Accessibility Feedback"
• We will respond within 5 business days

Assistive Technologies:

• Our platform is designed to work with:
  • Screen readers (JAWS, NVDA, VoiceOver)
  • Keyboard navigation
  • Browser zoom and text resizing

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17. Additional Notices

17.1 Copyright Agent (DMCA-Style Notices)

If you believe content on our platform infringes your copyright:

Email: [email protected]
Subject: "Copyright Infringement Claim"

Include:

• Identification of the copyrighted work
• Identification of the infringing material (URL or description)
• Your contact information
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

Note: German copyright law applies. False claims may result in liability.

17.2 Export Control

You agree to comply with all applicable export control laws and regulations. You may not use our Services if you are:

• Subject to EU or German sanctions
• Located in an embargoed country
• Prohibited from receiving EU exports

17.3 Government Users

If you are a government entity, our Services are provided as "commercial items" and you have only the rights granted in these Terms.

17.4 Beta Testing Agreement

By participating in beta testing, you agree to:

• Provide feedback when requested
• Not publicly disclose confidential information about unreleased features
• Understand that beta features may change or be discontinued
• Accept risks inherent in testing pre-release software

Confidential Information:

• Unreleased features, roadmaps, or internal metrics
• Does NOT include: Generally available platform features, public marketing materials

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18. Definitions

Account: Your user account on the Aimix platform.

Beta Services: Pre-release versions of our platform offered for testing and feedback.

Content: Any data, text, images, videos, code, or other materials uploaded or created using our Services.

EU: European Union and European Economic Area (EEA).

Fees: Amounts charged for paid subscription plans or services.

Personal Data: Information relating to an identified or identifiable natural person under GDPR.

Platform: The Aimix AI website builder and marketing automation platform, including all features and functionality.

Services: All services provided by Aimix GmbH, including the platform, website hosting, and related features.

Terms: These Terms & Conditions.

User, You, Your: The individual or entity using our Services.

We, Us, Our: Aimix GmbH.

Website: The aimix.io website and all associated subdomains.

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19. Acknowledgment

By using our Services, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms & Conditions
• You have read and agree to our Privacy Policy
• You consent to electronic communications from us
• You understand that these Terms constitute a legally binding agreement
• You have the legal capacity to enter into this agreement
• If using Services on behalf of an organization, you have authority to bind that organization

If you do not agree with these Terms, you must not use our Services.

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© 2026 Aimix GmbH. All rights reserved.